FAQ Center
My Account
Order Status
- What is the status of my order / Has my order shipped?
- How do I make changes to an order or cancel an order?
- How do I track my order?
- My order never arrived.
- I am missing an item from my order / my item is missing parts / one of my parts is defective.
- What happens if an item is on back order or out of stock?
Shipping & Returns
International Shipping
Pricing & Billing
- What methods of payment do you accept?
- When do you charge my credit card?
- Do you accept purchase orders?
- Do you charge sales tax?
- I was charged sales tax on my order, but I am tax exempt.